> For the complete documentation index, see [llms.txt](https://docs.skysens.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.skysens.io/support.md).

# Support

Always on duty

Depending on platform edition, Skysens Team provides support levels customized for user profiles.

<figure><img src="https://803875272-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsUGOLnOOPZHTcQBNC5GI%2Fuploads%2FDKcW18TjHtVhwaavWaHg%2Fimage.png?alt=media&amp;token=b4555bf1-bceb-4465-bbac-53c6110ef43b" alt=""><figcaption><p>Support and Consultancy Levels</p></figcaption></figure>

These support levels includes maintenance support, training, and consultancy.

Free and Premium editions have standardized support and consultancy packages, however, enterprise supports usually designed according to user need.